About Cornerstone Home Lending
Susan Keene
Cornerstone Home Lending was created in 1988 with the purpose of making a positive difference in the lives of others through the platform of home lending.
decades and satisfied families later, Cornerstone was approved as a state savings bank in October 2022. We are humbled to be a premier national lender with the highest ratings for customer service and team member satisfaction. Through helping our Team Members build individual legacies of service and kindness, our positive impact on others will continue to grow.
For us, mortgage is about making the dream of homeownership a simple, easy, and happy experience. As our customer, you will be guided by caring, service-centric Team Members who are supported by world-class technology and efficient processes. We will always be committed to doing what’s right for the people we serve. We put people over profits, and we build solid relationships that last a lifetime.
Service. Strength. Stability.
- years in business - Proven management teams have successfully navigated Cornerstone through various economic cycles
- Team Members who are passionate about helping others – Our in-house processing, underwriting, and funding teams are ready to ensure your loan closes on time
- investor sources with available loan products
- Timesaving LoanFly® technology for faster, streamlined mortgage transactions
- In-house mortgage loan servicing division staffed by a caring, elite team of Cornerstone loan servicing professionals and powered by cutting-edge technologies
- (Coming soon!) Access to comprehensive financial services, including mobile and online banking and fee-free checking
What We Stand For:
Our Mission
We exist to use and improve upon our God-given talents to make a positive difference to the lives of our team members, customers, shareholders and the people who provide services to us.
Our Vision
The Cornerstone Lending Team will be recognized as the nation's best home lender in terms of customer satisfaction, on-time closings, team member retention and reputation among our peers. We will experience significant, sustained, and profitable growth.
We will attract and retain the highest quality people and will empower them through communication, training, and guidance. With hard work, a passionate commitment to excellence, and persistence without exception, we will collectively accomplish something extraordinary that could not have been done individually. We will experience the sheer joy and excitement of building our country's best home-lending entity. We will be respected and admired by our team members, customers, and our peers. We will build the best support systems, utilize the best technologies and surround ourselves with the best people as we accomplish our goals.
We will create a fulfilling workplace where our team members willingly go the extra mile because of the value they provide and their pride of ownership in a job well done. We will be viewed as the most REMARKABLE home lender in America because of our passion for excellence and the important accomplishments we achieve daily. Together, we will systematically build a company that attracts and retains people who reflect Cornerstone's Mission, Vision & Convictions and are energized by helping others. Our team members, customers, shareholders and the people who provide services to us will know, without any doubt, that Cornerstone has made a positive difference in their individual lives.