Consumer Concerns

Our mission is to make a positive difference in your life. We’re dedicated to providing remarkable service and welcome the opportunity to hear how we’re doing. If you are a Roscoe Bank customer and are experiencing any issues with your mortgage transaction, please reach out to:

[email protected]
1177 W. Loop South, Ste. 700
Houston, TX 77027

The above service is provided for Roscoe Bank customers and is not meant for solicitations, servicing related inquiries, or any other purpose. For these, please call our corporate office at 713.621.4663.

California Consumer Privacy Act ("CCPA"):
Pursuant to the CCPA, Roscoe Bank is making available to all California residents two forms for submitting a request to exercise their rights under this law. The two forms include a toll-free telephone number and an online submission. If you are a California resident and wish to exercise your rights, please use one of the following two methods:

Toll-free phone number: (855) 937-0771
Online submission: Form
Please email form to [email protected]

For a list of California consumer rights, please visit our privacy policy at the following link: Privacy Policy